Unfortunately, due to issues with credit cards being unable to be charged when numbers were left on file in place of a deposit, we have gone back to requiring a non-refundable deposit for ALL appointments! In the years since implementing credit card numbers vs. traditional deposits I have lost thousands of dollars-worth of income from inconsiderate people not cancelling appointments they have no intention of coming to.
So, with this change hopefully we will see fewer mishaps like this one! For details visit our Policies page.